Refund policy
RETURNS & EXCHANGES
We want you and your little ones to love every Kidd and Co purchase! If something's not quite right, we're here to help.
Our Policy
You have 7 days from the date of delivery to request an exchange. We offer exchanges only – no refunds or cash returns.
Exchange Requirements
Items must be:
- Unworn, unwashed, and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
How to Exchange
Contact our customer service team within 7 days of receiving your order to initiate an exchange. We'll guide you through the simple process and help you find the perfect replacement.
Faulty Items
If you receive a faulty item, please contact us immediately. We'll work quickly to resolve the issue.
Questions?
Get in touch with our team at shop@kiddandco.co.za – we're always happy to help!